Revised March 1, 2024
Overview
SensiML Corporation (“SensiML” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit the SensiML Web sites (“Visitors”) and individuals who register to use our Services as defined below (“Customers”) and we do not monetize any of the personal information provided. We may aggregate user information you provide us directly or in combination with third party services to gain insight on how best to improve or offer our products and services, but only in de-identified form. This Privacy Policy describes in full how SensiML treats collected personal information (“Personal Data”) and its privacy practices in relation to the SensiML Web sites and applications, services, and programs offered by SensiML (collectively, the “Services”).
If you have questions or concerns regarding SensiML’s Privacy Policy and/or associated practices, please contact us at support@sensiml.com as we take privacy seriously and want to know of any concerns.
Read More- Information We Collect and How We Use It
- Registration Data – When you sign up for Services, we may ask you for information, including but not limited to your name and email address. This information is only used by SensiML for creating your account and will not be provided or sold to third parties.
- Service Usage Data
- Service Endpoints – When using the Service through any SensiML applications we may log various API summary statistics including, but not limited to, email address, team id, API endpoint addresses, and usage statistics. This information is used exclusively by SensiML to improve the performance of SensiML applications and will never be provided or sold to third parties.
- Sensor Data – When you use our Service you are sending your sensor data to our cloud storage. The rights to any sensor data, including, but not limited to accelerometer, gyroscope, and microphone sensors remain exclusively yours. This data is only stored when you consent to send it to us. We do not access or log this information.
- Videos – We do not send or store any video files on servers. These files remain on your device. We do not log information about these files.
- Traffic Data – We collect information that your browser sends to us called traffic data. This traffic data may include information such as your computer’s Internet Protocol (IP) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We are not able to identify any individual from traffic data or site statistics. We do utilize web analytics tools to aggregate user information and traffic data you provide us directly or in combination with third party services to gain insight on how best to improve or offer our products and services, but only in de-identified form.
- Cookies – Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses cookies to improve access to our Web site and Services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
- Security – We value your trust in providing us your Personal Data, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
- Sharing of Collected Information – SensiML respects the privacy of its Customers and will not share the Personal Data you send us with any third-parties except in accordance with this Privacy Policy. We will not share Personal Data collected by SensiML externally with third parties for any purposes other than for internal metrics or otherwise listed below nor we will not sell any Personal Data to any third parties or partners.
We may share Customer Personal Data with third party service providers, such as payment providers, to provide Customers with the Service. We may process or host traffic data, Personal Data, and Service related data through our service providers. These third party service providers are required not to use Personal Data other than to provide the services requested by us.Customer datasets created and uploaded to the SensiML cloud with a free Community Edition account are deemed to be public per the terms of the SensiML SaaS Agreement and by default will be made accessible across the SensiML registered SensiML user community. All paid subscription accounts, academic license accounts, as well as deactivated, paused, or cancelled paid tier accounts are deemed to be Private Accounts. Customer datasets for Private Accounts will never be shared publicly nor made accessible to the SensiML user community unless explicitly published by Customer’s own licensed user(s).
If another company acquires SensiML’s assets, that company will have access to all data saved on our platform, and will assume the rights and obligations described in this Privacy Policy.
We may be required to disclose Personal Data to comply with relevant laws or to respond to valid court order, subpoenas, warrants or similar request for government or litigant access to data served on us; or to respond and defend against legal claims to protect or defend our rights or property or those of our Customers. - Links to Other Sites – Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
- International Transfer – SensiML primarily stores its data including Personal Data on servers in the United States. To facilitate SensiML worldwide operations, we may transfer, store, maintain, process, and access such information from other geographies where we have a presence or service provider agreement for delivering Service in other markets. This storage, maintenance, or processing will be performed under privacy and security laws and standards that may not be as protective as those in the jurisdiction where the data was originally collected. We require our service providers to commit in writing to process our data in a manner consistent with our directives.
- Data Retention Period – SensiML may retain your Personal Data for a period of time consistent with its original collection purpose. For instance, we may retain your Personal Data so long as you have an account for using our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for SensiML to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
- Your Rights – You may request to review, correct, delete or otherwise modify any of the Personal Data that you have previously provided to us through SensiML’s Web sites and Services. If you have registered for an account with SensiML, you may generally update your user settings, profile, and other settings by logging into our Website or Services with your username and password and editing your settings or profile. For other requests to access, correct, modify or delete your data, please email us at support@sensiml.com. Requests to access, change, or delete your Personal Data will be addressed within a reasonable timeframe.
- Changes to This Privacy Policy – We may update this Privacy Policy from time to time. If we make any substantial changes to our Privacy Policy, we will provide notification of the changes on our website. Any material changes to this Privacy Policy will be effective fifteen (15) calendar days following our posting of notice of the changes on our website. Your continued use of SensiML or the Service after this period will constitute your acceptance of such modifications.
- Contact Us – If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@sensiml.com.
Revision March 1, 2024
PLEASE READ THIS SAAS SOFTWARE AND PROFESSIONAL SERVICES AGREEMENT (“AGREEMENT”) CAREFULLY. SENSIML CORP INCLUDING ITS AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, SUPPLIERS, AFFILIATES OR REPRESENTATIVES (COLLECTIVELY “SENSIML”) IS WILLING TO LICENSE THE SENSIML SOFTWARE, AS DESCRIBED IN MORE DETAIL HEREIN, BUT ONLY TO THE EXTENT YOU ACCEPT AND AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN. CUSTOMER AGREES TO FOLLOW AND BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU ENTER INTO THIS AGREEMENT ON BEHALF OF ANOTHER PERSON OR LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH PERSON OR ENTITY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT AND, IN SUCH EVENT, THE TERM “CUSTOMER” AS USED THROUGHOUT THIS AGREEMENT SHALL REFER TO YOU AND ANY SUCH OTHER PERSON OR ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU AND SUCH PERSON OR ENTITY, AND EACH OF YOU, DO NOT AGREE TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, THEN DO NOT INSTALL OR USE THE SOFTWARE AS YOU ARE NOT AUTHORIZED TO USE THE PRODUCTS. YOU ACKNOWLEDGE THAT YOU WILL ONLY CREATE AN ACCOUNT OR OTHERWISE USE THE SERVICES AND SOFTWARE IF YOU AGREE TO BE LEGALLY BOUND BY ALL TERMS AND CONDITIONS HEREIN. YOUR ACCEPTANCE OF THIS AGREEMENT CREATES A LEGALLY BINDING CONTRACT BETWEEN YOU AND SENSIML.
THIS AGREEMENT IS ENTERED INTO AS OF THE EARLIEST OF (A) THE DATE THAT CUSTOMER ACCEPTS THE TERMS AND CONDITIONS HEREIN, (B) THE DATE SET FORTH ON ORDERING DOCUMENT, OR (C) THE DATE ON WHICH CUSTOMER DOWNLOADS, INSTALLS, ACTIVATES OR USES “SENSIML SOFTWARE” (IN EACH CASE, THE “EFFECTIVE DATE”).
Read More- Definitions
- “Customer” refers to the purchasing entity along with all employees and or agents operating on behalf of the purchasing entity.
- “Ordering Document” refers to a commercial purchase order between customer and SensiML outlining additional purchase contract terms to which these Terms and Conditions are attached.
- “SensiML Commercial Redistribution License”means the separate agreement to be negotiated between SensiML and Customer granting license to one or more SensiML Knowledge Packs should Customer choose to utilize the results of or integrate object code from the SensiML SaaS Platform into its own commercial products.
- “SensiML Premier Support Services” and “SPSS”means professional support services provided by SensiML support and development staff above and beyond standard customer support terms provided with SensiML SaaS Platform service and purchased by Customer in the Ordering Document.
- “SensiML Knowledge Pack” means the source or object code generated by the SensiML SaaS Platform as well as associated analytics, feature codes, segmentation codes, and pattern recognition configuration parameters and other interim results generated by the SensiML SaaS Platform for use in embedded devices for purposes of autonomous time series data analytics and pattern recognition within the embedded devices.
- “SensiML SaaS Platform”means the cloud analytics services made available to and use of software hosted by SensiML Corporation to Customer. Such service consists of access to SensiML programs, documentation, system administration system management, and system monitoring that SensiML provides for use of its analytics tools, as well as any other services provided by SensiML as defined in the Ordering Document (collectively, the “services”.
- “SensiML Software” means the software products owned or distributed by SensiML to which SensiML grants Customer access as part of the services. Such software includes but is not limited to SensiML Analytics Studio, SensiML Data Capture Lab, SensiML Analytics Engine client software, SensiML Knowledge Pack, SensiML SaaS Platform, SensiML mobile applications, related components, application program interfaces, device drivers, software tools, associated media, printed materials, electronic documentation, and any updates or releases thereto.
- “SensiML Support Team” is the team within SensiML responsible for handling all support matters related to the SensiML Software.
- “Supported Versions” are the current version and the releases within the support period.
- All other capitalized terms have the meanings set forth in the Agreement.
- Access and Use Rights Granted. Subject to the terms and conditions of this Agreement, during the applicable License Term (as defined below), SensiML hereby grants to Customer a limited, non-exclusive, nontransferable, non-sublicensable revocable, worldwide license for Customer to access and use the SensiML SaaS Platform solely for Customer’s internal use and ordinary product development efforts and in accordance with the applicable documentation. Subject to the same, Customer may provide access to the SensiML SaaS Platform to its and its affiliates’ employees, contractors, and other individual users to access and use the SensiML SaaS Platforms on its behalf and for its internal business purposes in compliance with this Agreement, provided Customer is responsible for all such users’ actions that violate the terms of this Agreement –any breach by any such user shall be treated as a breach by Customer. Customer agrees that it does not acquire under this Agreement any license to use the SensiML SaaS Platform specified in the Ordering Document in excess of the scope and/or duration of the services as defined by this express grant of access and use rights stated in this Agreement. Customer further agrees that it does not acquire under this Agreement any license to incorporate any SensiML Knowledge Pack into Customer’s commercial products, terms for such license to be established under separate SensiML Commercial Redistribution License. Upon the end of the agreement or the services thereunder, any and all of Customer’s right to access or use the SensiML SaaS Platform specified in the Ordering Document and the services shall terminate.
- Premier Support and Maintenance. SensiML offers Customer the option of ordering SensiML Premier Support Services to accompany SensiML SaaS Platform software and services. Where so specified in the Ordering Document, SensiML will provide SensiML Premier Support Services to Customer in accordance with the terms set forth below.
- Services. Unless otherwise specified in the Ordering Document or in a written statement of work executed by SensiML and Customer (“SOW”, SensiML will provide custom engineering support on a pre-paid time and materials basis up to the limits as established in the Ordering Document and in accordance with the SPSS descriptions set forth below. Such support services may include the following:
- Consultation on embedded machine learning suitability for desired Customer use-cases, applications, sensor(s), and computing hardware
- Consultation and/or development of data collection methodology to be implemented by the Customer to construct train/test datasets for their application(s) of interest.
- Outsourced use of the SensiML Software to construct machine learning models on behalf of or in collaboration with the Customer for Customer’s desired application(s)
- Optimization of SensiML Knowledge Packs for improved performance, memory footprint, and/or power consumption
- Custom extensions to SensiML Software to address capabilities not already provided such as custom feature generators, segmenters, filter functions, or classifiers
- Customized training on use of the SensiML Software
- Exclusions. SensiML will have no obligation of any kind to provide SPSS for any of the following:
- Implementation of application-specific data collection and labeling services. Due to the breadth of physical setups, domain expertise, and test facilities required, such work is ordinarily beyond the scope and capability of SensiML to provide and is not typically offered unless expressly agreed between Customer and SensiML in advance.
- Support for embedded, mobile, and/or cloud application development that falls outside of the functionality of the sensor, digital signal processing and inference modeling pipeline supported by the SensiML Software. Examples of application development outside of SensiML’s SPSS support scope include wireless protocol development and/or implementation, sensor hardware driver development or modification, application messaging protocols, cloud communications, and application logic development.
- Modifications to the SensiML Software not made by SensiML
- Use of the SensiML Software other than as authorized in the Agreement, SensiML Software License Agreement, or as provided in the documentation for the SensiML Software
- Versions of the SensiML Software other than the Supported Version
- Third-party products not expressly supported by SensiML and described in the documentation
- Conflicts related to replacing or installing hardware, drivers, and software that are not expressly supported by SensiML and described in the documentation.
If SensiML determines that a Customer SPSS support request falls within one or more of the above exclusions, SensiML will notify Customer before expending support effort that accrues to the Customer’s SPSS. If Customer and SensiML both agree that SensiML should provide support for the exclusion, then SensiML will provide best-effort support in a manner consistent with supported SPSS services.
- Intellectual Property. With the exception of SensiML Knowledge Packs and modifications to SensiML Software performed at the Customer’s request such as described in section 3.1.5, Customer retains all ownership and intellectual property rights to deliverables developed on behalf of the Customer by SensiML as part of SPSS. SensiML or its licensors retain all ownership and intellectual property rights to the services and SensiML Software including modifications to SensiML Software at Customer’s request. Customer rights to SensiML Knowledge Packs developed by SensiML for Customer within SPSS are treated identically to those created by Customer using SensiML Software as described in section 4.
- Administration.
- SPSS Support Time Accounting. SPSS is offered on a time-and-material basis for all developer activity performed by SensiML for Customer in accordance with Section 3.1 and 3.2. Such activities include developer time expended in support of Customer directed development tasks, discussions, and resolution via telephone, email, videoconference, electronic collaboration platforms (if and as agreed for use by Customer and SensiML), and on-site support. Unless otherwise specified in the Ordering Document or SOW, SPSS services shall be paid for upfront, in full, and are non-cancellable. Time accrued to Customer’s prepaid SPSS support balance will be itemized and accrued to the nearest 15 minute increment against the prepaid hours specified in the Ordering Document. SensiML will transmit to Customer monthly statements reflecting time expended and remaining balance available. SPSS support time not utilized within the associated SensiML Software license term will be forfeited and are non-refundable.
- Authorized Support Contacts. Customer to specify an SPSS primary point of contact as well as other authorized contacts(“Support Contacts”. SensiML will communicate with that individual(s)when providing SPSS. Customer will be asked to designate Customer’s authorized support contacts, including their primary email address following SensiML’s acknowledgment of Customer’s Order and appoint a lead support administrator as single point for managing, communicating, and confirming Support Contacts.
- Support Travel Costs. SPSS does not anticipate any related travel expenses incurred by SensiML personnel in the course of the SPSS support term. Any exceptions are subject to pre-approval of such travel in writing by Customer. Customer shall reimburse SensiML for all actual economy-rate airfare expenses and up to an additional $250per day for actual food, lodging and other usual and customary expenses except as otherwise agreed to in writing between SensiML and Customer. SensiML will provide Customer with a copy of all receipts for such expenditures.
- Other Terms.
- Contingencies. Customer agrees that its purchase of SPSS is not contingent on: (i) the delivery of any future SensiML Software functionality or features, unless specified in an SOW or otherwise agreed in writing in the Ordering Document.
- Customer Mutual Support. Customer will act in good faith to reasonably support collaborate discussions and activities as necessary for SensiML to perform the SPSS work for Customer. Reasonable support includes but is not limited to (i) assigning a competent project manager to serve as Customer’s primary point of contact; (ii) allocating sufficient resources to meet Customer’s own obligations; (iii) managing the Customer’s project personnel team; and(iv) providing SensiML with access to equipment and support as reasonably necessary for SensiML to provide SPSS services.
- Third-Party Contractors. SensiML reserves the right to provide SPSS services through third-party contractors provided such contractors are the responsibility of SensiML and SensiML ensures contractor’s performance per the terms hereunder.
- Language. SPSS support is delivered only in English unless Customer is in a location where SensiML has made localized SPSS available.
- Services. Unless otherwise specified in the Ordering Document or in a written statement of work executed by SensiML and Customer (“SOW”, SensiML will provide custom engineering support on a pre-paid time and materials basis up to the limits as established in the Ordering Document and in accordance with the SPSS descriptions set forth below. Such support services may include the following:
- Ownership and Use Restrictions. Except as otherwise provided in Section 8, Customer retains all ownership and intellectual property rights in and to Customer’s data. SensiML or its licensors retain all ownership and intellectual property rights to the services and SensiML Software. SensiML retains all ownership and intellectual property rights to SensiML Knowledge Pack derivative works developed by Customer using the SensiML Software or by SensiML on behalf of the customer using SensiML Professional Support Services in conjunction with the SensiML Software. SensiML grants Customer an exclusive license to use such derivative works on a perpetual, irrevocable, worldwide, royalty-free basis for its own internal use. Redistribution of derivative works developed using the SensiML Software in Customer’s own products is not granted under terms of this agreement and must be addressed with separate commercial redistribution license. Customer may not: (i) remove or modify any program markings or any notice of SensiML’s or its licensors’ proprietary rights; (ii) make the programs or materials resulting or derived from the services or SensiML Software available in any manner to any third party for use in the third party’s personal or business operations(unless such access is expressly permitted for the specific program license or materials from the services Customer have acquired); (iii)modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the services or SensiML Software (the foregoing prohibition includes but is not limited to review of data structures, interim results provided for developer validation and/or testing purposes, or similar materials produced by the services or SensiML Software), or access or use the services in order to build or support, and/or assist a third party in building or supporting, products or services competitive to SensiML; (iv) publish, display, loan, transfer, assign, sublicense, use, copy, distribute, sell or offer to sell the SensiML Software or associated documentation; (v) disclose results of any services or program benchmark tests or outputs without SensiML’s prior written consent; and (vi) license, sell, rent, lease, transfer, assign, distribute, display, host, outsource, disclose, permit time sharing or service bureau use, or otherwise commercially exploit or make the services, SensiML Software or programs or materials available, to any third party other than, as expressly permitted under the terms of the Agreement. Except as expressly provided herein, no part of the services or SensiML Software may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or other means; and Customer agree to make every reasonable effort to prevent unauthorized third parties from accessing the services or SensiML Software.
- Payment for Services. Customer agrees to pay for all services ordered as set forth in the applicable Ordering Document. All fees due under the Agreement are non-cancelable and the sums paid non-refundable. Customer agrees to pay any sales, value-added or other similar taxes imposed by applicable law that SensiML must pay based on the services Customer ordered, except for taxes based on SensiML’s income. All fees shall be paid in U.S. dollars and are due immediately at time of invoice unless otherwise specified in the Ordering Document.
- License to Feedback and Modifications. To ensure SensiML’s freedom to operate and to continue to develop the SensiML SaaS Platform licensed hereunder, Customer agrees to grant and does hereby grant to SensiML and its affiliates a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up and transferable license, with the right of sublicense, to and under any copyrights, trade secrets, patents and any other of Customer’s intellectual property rights, whether perfected or not, to publicly perform, publicly display, reproduce, use, make, have made, sell, offer for sale, distribute, import, create derivative works of and otherwise exploit any comments, suggestions, descriptions, ideas or any other feedback provided by or on behalf of Customer regarding the SensiML SaaS Platform and SensiML Software.
- Warranties and Limitations of Liability and Remedies
- SensiML SaaS Platform. SensiML represents and warrants to Customer that the SensiML SaaS Platform materially conforms to the specifications specified in the relevant documentation. Customer must notify SensiML of any warranty deficiencies within thirty (30) days from the provision or discovery of the deficient SensiML SaaS Platform. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AND THE ENTIRE LIABILITY OF SENSIML FOR SENSIML’S BREACH OF THIS WARRANTY WILL BE FOR SENSIML, AT ITS OPTION, TO (I) REPAIR THE SENSIML SAAS PLATFORM OR SENSIML SOFTWARE COMPONENT OR (II) TERMINATE THE AGREEMENT AND REFUND ANY PREPAID, UNUSED SUBSCRIPTION FEES PAID TO SENSIML FOR THE UNUSED PERIOD OF ANY SUCH TERMINATED AGREEMENT TERM. SENSIML DOES NOT GUARANTEE THAT THE SERVICES WILL BE PERFORMED ERROR-FREE OR UNINTERRUPTED, OR THAT SENSIML WILL CORRECT ALL SERVICES ERRORS. CUSTOMER ACKNOWLEDGES THAT SENSIML DOES NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THAT THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES. SENSIML IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.
- LIMITATION OF LIABILITY AND EXCLUSIVE REMEDY. CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AND THE ENTIRE LIABILITY OF SENSIML FOR SENSIML’S BREACH OF THIS WARRANTY WILL BE FOR SENSIML, AT ITS OPTION, TO RE-PERFORM THE NON-CONFORMING SERVICES OR REFUND THE FEES PAID FOR SUCH NON-CONFORMING PROFESSIONAL SERVICES. FURTHER, IN NO EVENT WILL SENSIML BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, OR LOST INFORMATION) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT THE USE OF SENSIMIL SERVICES OR SENSIML SOFTWARE, INCLUDING THE USE OF OR INABILITY TO USE THE SENSIML SOFTWARE, EVEN IF SENSIML HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITED REMEDIES, WARRANTY DISCLAIMER AND LIMITED LIABILITY ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SENSIML AND CUSTOMER AND SENSIML WOULD NOT BE ABLE TO PROVIDE THE SENSIML SERVICES OR SENSIML SOFTWARE WITHOUT SUCH LIMITATIONS.
- DISCLAIMER OF WARRANTIES. TO THE EXTENT NOT PROHIBITED BY LAW, EXCEPT FOR THE WARRANTIES EXPRESSLY STATED IN THIS SECTION, THE SENSIML SAAS PLATFORM SERVICES ARE PROVIDED “AS IS,” AND SENSIML PROVIDES NO OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
- Customer Data. Customer agrees to allow SensiML and its affiliates to transmit, store, and use Customer data (the “Customer Data” generated, collected, or transferred to and from SensiML SaaS Platform services and SensiML Software for purposes of providing data processing and development services to the Customer. Such Customer Data will be processed and used in connection with SensiML’s Software and SensiML SaaS Platform and may be provided to employees and contractors acting on SensiML’s behalf for uses consistent with servicing and supporting Customer’s use of the software and services. Customers subscribed to a free SensiML Community Edition account acknowledge and agree that any created, imported, and/or uploaded Customer Data may be made publicly accessible by SensiML as well as made available to any registered user within the SensiML user community. As such, Customers using a free Community Edition account are prohibited from creating, importing, or storing data that includes any personal data, or data subject to privacy laws covered in Sections 9 or 10. To the extent that (i) Customer data is input into or resides in the SensiML Software (the “Customer Data” and (ii) the Customer Data contains personal data about any living individual (“Data”, SensiML will process that Data only as a Data Processor acting on behalf of Customer(as the Data Controller) and in accordance with the requirements of this Agreement.
- Compliance with Privacy Laws; Purpose Limitation. Customer will at all times comply in full with the requirements of any applicable privacy and data protection laws (including where applicable, European Union Directives 95/46/EC and 2002/58/EC and any national implementation(s) of them) to which it is subject as a Data Controller (“Applicable Privacy Law(s)”). SensiML will process the Data in accordance with Customer’s instructions under Applicable Privacy Law(s) and will not: (a) assume any responsibility for determining the purposes for which and the manner in which the Data is processed, or (b)process the Data for its own purposes.
- HIPAA and PHI Data. Customer understands and acknowledges that neither the SensiML SaaS Platform nor the SensiML Software are configured to receive and store personal health information(“PHI”, as that term is defined under the Health Insurance Portability and Accountability Act (“HIPAA” and that SensiML is neither a “Covered Entity” nor a “Business Associate,” as those terms are defined in HIPAA.As such, Customer agrees, not to (i) use the SensiML Software or SensiML SaaS Platform or (ii) provide access to or submit any PHI to SensiML when requesting technical and/or support services, in either case, in a manner which, directly or indirectly, submits, retains, stores or includes any PHI as part of the Customer Data. Customer agrees that SensiML may terminate this Agreement immediately, if Customer is found to be in violation of this Section. To the fullest extent allowed bylaw, Customer agrees to defend, indemnify and hold SensiML harmless as to any claim against SensiML relating to Customer’s breach of this provision of the Agreement.
- Usage Data. In the course of providing Customer with the services within this Agreement and the SensiML Software, SensiML may collect, use, process and store diagnostic and usage related content from the computer, mobile phone or other devices the Customer uses to access the SensiML Software or SensiML SaaS Platform. This may include, but is not limited to, IP addresses and other information like internet service, location, the type of system and modules that are used and/or accessed (the “Usage Data”. Usage Data does not, however, include Customer Data. Customer agrees that SensiML may process Usage Data to create and compile anonymized, aggregated datasets and/or statistics about the SensiML Software and/or SensiML SaaS Platform services in order to: (a) maintain and improve the performance and integrity of SensiML software or services, (b) understand which SensiML products or services are most commonly deployed and preferred by customers and how customers interact with SensiML products or services, (c) identify the types of SensiML services that may require additional maintenance or support, and (d) comply with all regulatory, legislative and/or contractual requirements, provided in each case that such aggregated datasets and statistics will not enable Customer or any living individual to be identified.
- Remedies, Exclusions and Indemnification
- Remedies. If any claim brought against Customer and its directors, officers and employees by an unaffiliated third party alleging that Customer’s use of the SensiML SaaS Platform infringes or violates that third party’s intellectual property right(s)or in SensiML’s opinion such a claim is reasonably likely to occur, SensiML may at its expense and sole discretion: (i) procure the right to allow Customer to continue using the applicable SensiML SaaS Platform or SensiML Software, (ii) modify or replace the applicable SaaS Product to be come non-infringing, or (iii) if neither (i) nor (ii) is commercially practicable, terminate Customer’s license to the affected portion of applicable SaaS Product and refund a portion, as determined by SensiML in its sole and exclusive discretion, of the pre-paid, unused license fees paid by Customer corresponding to such SaaS Product.
- Exclusions. SensiML shall have no obligations under this Agreement if the claim is based upon or arises out of: (i)any modification to the applicable SensiML SaaS Platform or SensiML Software not made by or at the direction of SensiML, (ii) any use of SensiML SaaS Platform or SensiML Software in combination with third party equipment, products or systems, to the extent that such claim is based on such combination or use, (iii) Customer’s continued use of the allegedly infringing technology after being notified of the infringement claim, (iv) Customer’s failure to use updates made available by SensiML for its software or services (v) Customer’s failure to use the SensiML SaaS Platform or SensiML Software in accordance with the applicable documentation, and/or (vi) use of the SensiML SaaS Platform or SensiML Software outside the scope of the license granted under this Agreement. THIS SECTION 11 CONSTITUTES CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES, AND SENSIML’S ENTIRE LIABILITY, WITH RESPECT TO INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
- Customer Indemnification. Customer shall at its cost and expense (i) defend or settle any claim brought against SensiML by an unaffiliated third party alleging that Customer Data infringes or violates a third party’s intellectual property or privacy right(s), and(ii) pay, indemnify and hold SensiML, its directors, officers, and employees harmless from any settlement of such claim or any damages finally awarded to such third party by a court of competent jurisdiction as a result of such claim.
- Confidentiality and Non-Disclosure. The parties acknowledge that in the course of performing their obligations under this Agreement, each may receive confidential information (“Confidential Information”. Each party covenants and agrees that neither it nor its agents, employees, officers, directors or representatives will disclose or cause to be disclosed any Confidential Information of the Disclosing Party, except (a) to those employees, representatives, or contractors of the Receiving Party who require access to the Confidential Information to exercise its rights under this Agreement and who are bound by written agreement, with terms at least as restrictive as these, not to disclose third-party confidential or proprietary information disclosed to such party, or (b) as such disclosure may be required by law or governmental regulation, subject to the Receiving Party providing to the Disclosing Party written notice to allow the Disclosing Party to seek a protective order or otherwise prevent the disclosure. Nothing in this Agreement will prohibit or limit the Receiving Party’s use of information: (i)previously known to it without obligation of confidence, (ii)independently developed by or for it without use of or access to the Disclosing Party’s Confidential Information, (iii) acquired by it from a third party that is not under an obligation of confidence with respect to such information, or (iv) that is or becomes publicly available through no breach of this Agreement. The Receiving Party acknowledges the irreparable harm that improper disclosure of Confidential Information may cause; therefore, the injured party is entitled to seek equitable relief, including temporary restraining order(s) or preliminary or permanent injunction, in addition to all other remedies, for any violation or threatened violation of this Section. Within five(5) days after a Disclosing Party’s request, the Receiving Party shall return or destroy the Disclosing Party’s Confidential Information; provided, however, that the Receiving Party shall be entitled to retain archival copies of the Confidential Information of the Disclosing Party solely for legal, regulatory or compliance purposes unless otherwise prohibited by law. Should separate Corporate Non-Disclosure Agreement or Confidentiality Agreement between Customer and SensiML be effective and in place, such agreement terms would take precedence over and supersede terms outlined herein.
- Term and Termination
- Term. This Agreement commences on the Effective Date and continues until it is terminated in accordance with this Section 14 unless otherwise specified in the Ordering Document (the “Initial Term”. This agreement will automatically renew for additional terms unless specified otherwise in the Ordering Document (each such automatic renewal period, a “Renewal Term”. The Initial Term, collectively with any and all “Renewal Term(s)” will be referred to collectively as the “License Term” unless either party provides the other with written notice of its intent not to renew the Agreement at least twenty (20) business days prior to the end of the then-current Initial Term or Renewal Term, as the case may be. The terms of this Agreement will govern the License Term. SensiML may increase fees after the Initial Term by providing written notice to Customer at least 30calendar days prior to the commencement of such Renewal Term to which the increased fees will apply. Customer will provide any notice of non-renewal through means provided by SensiML, which may include online account management settings within the SensiML SaaS Platform or means made available for contacting the SensiML support team. Cancelling a subscription means Customer will not be charged for the next billing cycle, though no refunds or pro-rating, or credits for amounts that have already been charged will be provided. Customer agrees that SensiML may bill payment means provided (either credit card or other payment method)for all renewals as applicable.
- Termination. Either party may terminate this Agreement by written notice to the other party if the other party materially breaches this Agreement, which includes non-payment, and does not cure the breach within thirty (30) days of receiving notice of the breach. SensiML may also disable Customer’s access to the SensiML Platform. Except for Customer’s obligations set forth in sections 3, 5,6, 7, 8, 9, 10, 11, 12, 14.8, 14.9 and 14.11, each of which shall survive termination or expiration of this Agreement, the remaining terms of this Agreement, including any then-existing licenses to the SensiML Software or the SensiML SaaS Platform, will terminate as set forth in section 13.1 or 13.2 hereof. The Customer’s ability to use the SensiML SaaS Platform and SensiML Software offering terminates at the end of the Agreement along with any access to materials Customer may have been provided for use in conjunction with the SensiML Software, and Customer agrees to promptly discontinue use of the SensiML Software offering and destroy any copies of the associated SensiML Software within Customer’s possession or control. Customer may choose to stop using the SensiML SaaS Platform and terminate at any time for any reason upon written notice, however any such termination is not entitled to a refund of any pre-paid fees and if Customer has not already paid all applicable fees for the then-current License Term as applicable, then any such outstanding fees will become immediately due and payable. Customer will not have access to Customer Data (and we may delete all of Customer Data unless legally prohibited) after expiration or termination of these Terms, so Customer should make sure to export any Customer Data it wishes to retain during the applicable License Term.
- General
- Restrictions on Use of Services. Customer agrees not to use or permit use of the services or SensiML Software, including by uploading, emailing, posting, publishing or otherwise transmitting any material, for any purpose that may (i) menace or harass any person or cause damage or injury to any person or property, (ii) involve the publication of any material that is false, defamatory, harassing or obscene, (iii) violate privacy rights or promote bigotry, racism, hatred or harm, (iv) constitute unsolicited bulk e-mail, “junk mail” “spam” or chain letters; (v) constitute an infringement of intellectual property or other proprietary rights, or (vi) otherwise violate applicable laws, ordinances or regulations. In addition to any other rights afforded to SensiML under the Agreement, SensiML reserves the right to remove or disable access to any Customer user that violates the foregoing restrictions. SensiML shall have no liability to Customer in the event that SensiML takes such action. Customer agrees to defend and indemnify SensiML against any claim arising out of a violation of Customer’s obligations under this section.
- Government Restricted Rights. The SensiML Software is a “commercial item” as that term is defined in 48 C.F.R.2.101, consisting of “commercial computer Software” and “commercial computer Software documentation” as such terms are used in 48 C.F.R.12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R 227.7202-1 through227.7202-4, Customer will not provide the SensiML Software to the U.S. Government. Contractor or Manufacturer is SensiML Corporation, 4900 SW Griffith Drive Suite #256, Beaverton, OR 97005 USA.
- Export Regulations/Export Control. Customer acknowledges and agrees that the SensiML Software is subject to all applicable export control laws and regulations, including, without limitation, those of the United States Government. Customer shall strictly comply with all applicable export control laws and regulations related to the SensiML Software, including, without limitation, U.S. Export Administration Regulations, 15 C.F.R. Parts 730-774, and all licenses and authorizations issued under such laws and regulations. Customer agrees that it shall not, and shall cause its representatives, employees, agents, contractors and customers to agree not to, export, re-export, divert, release, transfer, or disclose any such SensiML Software, or any direct product thereof, to any prohibited or restricted destination, end-use or end-user, except in accordance with all relevant export control laws and regulations.
- Assignment. Customer may not delegate, assign or transfer this Agreement, the license(s) granted or any of Customer’s rights or duties hereunder, expressly, by implication, by operation of law, or otherwise and any attempt to do so, without SensiML’s express prior written consent, will be null and void. SensiML may assign, delegate and transfer this Agreement, and its rights and obligations hereunder, in its sole discretion.
- Severability. In the event that any provision of this Agreement will be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and, in such event, such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
- Force Majeure. Neither SensiML nor Customer shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); other event outside the reasonable control of the obligated party. Both parties will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 30 days, either party may cancel unperformed services upon written notice. This section does not excuse either party’s obligation to take reasonable steps to follow its normal disaster recovery procedures or Customer’s obligation to pay for the services.
- Waiver. The failure of either party to require performance by the other party of any provision hereof will not affect the full right to require such performance at any time thereafter; nor will the waiver by either party of a breach of any provision hereof betaken or held to be a waiver of the provision itself.
- Applicable Law. All matters arising out of or related to this Agreement, including without limitation all matters connected with its performance, will be construed, interpreted, applied and governed in all respects in accordance with the laws of the United States of America and the State of Oregon, without reference to conflict of laws principles. Subject to the dispute resolution provisions below, all disputes and litigation arising out of or related to this Agreement, including without limitation matters connected with its performance, will be subject to the exclusive jurisdiction of the courts of the State of Oregon or of the Federal courts sitting therein. Each party hereby irrevocably submits to the personal jurisdiction of such courts and irrevocably waives all objections to such venue. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Agreement.
- Attorney’s Fees. In any action related to this Agreement, if any party is successful in obtaining some or all of the relief it is seeking or in defending against the action, the other party shall pay, on demand, the prevailing party’s reasonable attorneys’ fees and reasonable costs.
- Entire Agreement. The terms and conditions of this Agreement and any existing CNDA constitute the entire agreement between the parties with respect to the subject matter hereof, and merge and supersede all prior, contemporaneous agreements, understandings, negotiations and discussions. Neither of the parties hereto will be bound by any terms, conditions, definitions, warranties, understandings or representations with respect to the subject matter hereof other than as expressly provided for herein. Each party is not obligated under any other agreements unless they are in writing and signed by an authorized representative of each party.
- Dispute Resolution.
- Claims. The parties to this Agreement agree that any claim, demand, controversy, dispute, or cause of action, whether asserted as an action in contract, tort, warranty, or otherwise, arising out of or in any way related to the performance, interpretation, application, or enforcement of this Agreement (collectively “Claim(s)”will be resolved in accordance with the provisions set forth in this section.
- Mediation. If any Claim is not resolved after good-faith discussions between the parties, either party may request that the parties engage in non-binding mediation by sending a written request for mediation to the other party. Any such mediation shall beheld in Portland, Oregon. The parties shall use best efforts to select a mediator that is acceptable to both parties. Neither party may initiate arbitration pursuant to section 14.11.3 unless (a) the parties have participated in good faith in mediation or agreed in writing to waive this requirement, or (b) at least fourteen (14) days have passed since the first written request for mediation was made.
- Agreement to Arbitrate. If any dispute is not resolved under section 14.11.2, either party may initiate binding arbitration [using mutually agreed arbitrator or if agreement cannot be reached then] with the Arbitration Services of Portland (“ASP”. Such Claim(s) will be resolved by final and binding arbitration in accordance with the rules of ASP applicable to the underlying dispute, unless the parties agree otherwise. The arbitration of any Claim(s) shall be held in Portland, Oregon. The parties expressly acknowledge and agree that each waives any right to a jury trial under this agreement to arbitrate. The award rendered by the arbitrator(s) shall be final and judgment maybe entered upon it in accordance with applicable law in any court having jurisdiction.
SensiML software incorporates components from the Open Source Software specifically where referenced in the documents linked below. SensiML licenses these components under the SensiML software license terms and conditions. The original copyright notices and the licenses under which SensiML received such components are listed below for informational purposes. SensiML reserves all rights not expressly granted herein, whether implied, by estoppel, or otherwise.
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